{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749728,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2026","dateComplaintFiled":"07/11/2026","vin":"WAUFACF57SA","components":"ELECTRICAL SYSTEM,BACK OVER PREVENTION","summary":"The MMI infotainment head unit reboots spontaneously and repeatedly while the vehicle is in operation. The screen freezes, goes black, and restarts, reliably within 7-8 minutes of completing the previous boot. This repeats continuously for the duration of any drive. I have verified this is not related to a connected phone. I tested with three different phones on three different operating systems, and with no phone connected and powered off entirely. The reboot cycle occurs identically in all cases, whenever the vehicle is running. The critical safety failure: if the vehicle is placed in reverse near the time of a reboot, the crash disables all Parking Assist functions. The rear backup camera becomes fully inoperable while the vehicle is actively backing up, and the side cameras are sometimes lost as well. The Parking Assist system, including the backup camera, remains offline until the vehicle is shut off and left sitting for 15 to 30 minutes. There is no warning before this occurs. This means the federally mandated rear visibility system can and does fail without warning during the exact maneuver it exists to make safe. I have video documenting the backup camera being disabled while reversing. The vehicle has been to the dealer for these concerns. A software update was performed per Audi TSB on 3/27/2026 (RO 356075) and did not resolve the issue. The vehicle was diagnosed again 7/1/2026 through 7/9/2026 (RO 361320) and the dealer was unable to duplicate the concerns at that time. The reboot behavior has since become continuous and reproducible.","products":[{"type":"Vehicle","productYear":"2025","productMake":"AUDI","productModel":"A5","manufacturer":"Volkswagen Group of America, Inc."}]}]}