{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749818,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2026","dateComplaintFiled":"07/12/2026","vin":"5FPYK3F89SB","components":"ENGINE","summary":"This is a followup to a complaint that I submitted on July 10, 2026 at 10:19:37 AM, tracking #11749522.  The incident that I am reporting today occurred on July 7, 2026 when my son was driving my 2025 Ridgeline alone.  I was not aware of this incident until I happened to mention to him what I had experienced with the auto stop re-start failure (no restart after auto start/stop engages).  He then reported to me that on July 7th while he was driving the Ridgeline he experienced a similar incident.  When he pulled up to a busy intersection the vehicle failed to re-start after shutting off at the intersection.  He said he did not know what was happening and panicked a bit.  Until I brought up my incident to him he said that he thought he had done something wrong when operating the Ridgeline because he does not drive the vehicle very often.  He said that he placed the vehicle in park and opened the door, similar to what I had done.  He said that after he did this the vehicle did re-start which is exactly what I experienced.  This is two failures with same vehicle within the same week.  I called the Honda Service Department on Friday, July 10, 2026 and have scheduled an appointment for Tuesday, July 14, 2026.  When I mentioned NHTSA ODI had launched  new Investigation on March 26, 2026 and mentioned Service Bulletins 23-008 and 23-099 to the Service Advisor he told me that they did not apply to my model year including 10-year extended warranty with unlimited mileage also did not apply.  He said that my vehicle was still under factory warranty and to bring it in so that they can complete an analysis and order parts if needed.  The Service Advisor said \"full disclosure, Honda has not developed or provided the updated part needed to fix the problem.\"  Those were his words.  I have read that SB 23-008 and 23-099 do not fix this problem and if not completed correctly can create additional problems making me very concerned with what the dealer will propose to fix this problem.","products":[{"type":"Vehicle","productYear":"2025","productMake":"HONDA","productModel":"RIDGELINE","manufacturer":"Honda (American Honda Motor Co.)"}]}]}