{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11749820,"manufacturer":"Mazda Motor Corp.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2026","dateComplaintFiled":"07/12/2026","vin":"jm3tcbdy7m0","components":"ENGINE","summary":"This complaint refers to Mazda and it's dealer refusal to properly execute the warranty work under the SSPD5 Valve Stem Seal Class Action Campaign and does not follow the Court's approval of the final Settlement Agreement. I assert that Mazda and it's dealer are not following the SSPD5 repair procedures. 1. I have documentation and complaints going back to Dec-2023 with this particular dealer that I have experienced low level oil consumption within the 7,500 mile oil change interval. The dealer did not detect oil leaks in any of the engine systems. 2. I presented the vehicle to the dealer with the Engine Oil Level Warning Light illuminated. The Diagnostic Trouble Code (DTC) P250FF:00 should be stored in the vehicle memory. 3. The vehicle had 50,501 miles and was within the original 60 month limited powertrain warranty. 4. The dealer refused to conduct the valve stem seal repairs until an oil consumption test was run. The dealer claims that because I had another service center (note that I use full synthettic oil that meets Mazda oil specifications) conduct the most recent oil change at 43,738 miles (note within the 7,500 oil change interval and the 1 year time window) that the dealer would require an oil consumption test. I assert that this is not required per the class settlement agreement and the SSPD5 repair procedures that Mazda sends to all of its dealers. 5. I researched the available documentation that it's available through the NHTSA.gov. The language in these documents is very clear. 6. SSPD5 Valve Stem Class Action Campaign, Repair Procedure 6-12-2024: a. \"The DTC250 is not required to be present for valve stem replacement.\" b. \"Customer complaint of oil consumption...OR Low Oil Light OR DTC250 follow the flow chart.\" c. Flow chart says \"Replace the exhaust valve stem seals by following TSB 01-003/24\" if no previous warranty work done. 7. SSPD5 updates on 8-6-25 and 4-28-26: a. Refer to page 4, DTC250 is NOT required to be presented (it is noted in RED).","products":[{"type":"Vehicle","productYear":"2021","productMake":"MAZDA","productModel":"CX-9","manufacturer":"Mazda Motor Corp."}]}]}