{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11750166,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/09/2026","dateComplaintFiled":"07/13/2026","vin":"5J8YE1H46TL","components":"POWER TRAIN,LANE DEPARTURE","summary":"I am writing to formally escalate an unresolved matter regarding my 2026 Acura MDX Technology, purchased on XXX, from Piazza Acura of [XXX]. As a loyal Acura customer of over nine years and currently on my fourth lease, this experience is both unexpected and unacceptable.  Since shortly after purchase, the vehicle has exhibited persistent and unresolved performance issues, most notably harsh and inconsistent gear shifting and a pronounced vibration in the accelerator pedal. Despite multiple service visits and significant time invested, these concerns remain unresolved. I have repeatedly been advised that these conditions are \u201cnormal characteristics\u201d of the vehicle due to adaptive transmission behavior\u2014an explanation that is inconsistent with my prior ownership experience across multiple MDX models (2017, 2020, and 2023) and does not align with reasonable expectations for a vehicle in this class.  To be clear, the vehicle in its current condition fails to meet reasonable standards of quality, reliability, and merchantability for a $62,000+ luxury vehicle. Additionally, the vehicle did not exhibit these issues during pre-purchase test drives, indicating these conditions are neither inherent nor acceptable.  The service history is summarized below:  April 18, 2026 \u2013 Piazza Acura of Ardmore Issues: Installation of a sport heated steering wheel (contractually owed), slow acceleration, harsh shifting, vibration in the accelerator pedal, GPS inoperable Service time: 1 day  April 24, 2026 \u2013 Piazza Acura of Ardmore Issues: Installation of the correct heated steering wheel, continued transmission and vibration in the accelerator pedal concerns Service time: 6 days  May 11, 2026 \u2013 Elite Acura (NJ) Issue: Accelerator pedal vibration Service time: ~1.5 hours  June 15, 2026 \u2013 Piazza Acura of Ardmore Issues: Ongoing vibration in the accelerator pedal, Blind Spot Information System problem warning Service time: 2+ days (ongoing)   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"ACURA","productModel":"MDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}