{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11750352,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/28/2021","dateComplaintFiled":"07/14/2026","vin":"5FNRL5H67GB","components":"ENGINE","summary":"In December 2021 My 2016 Odyssey experienced serious engine breakdown and could not be driven due to deterioration of piston ring functions in cylinders 1-3. That malfunction caused serious engine problems. It was diagnosed and repaired by Riverside Honda, [XXX] on 12/28/2021. The total cost paid by me for that repair, and for no other unrelated work, was $4598.10. In July 2025 I received from Honda a notice of a recall for this same specific issue. I was informed that I may be eligible for reimbursement since the repair work was already done. I filed the required documents. Almost one year later, on XXX I received a check from American Honda Motor Co in the amount of only $2352.32. I called Customer Service and was given a case number. I caseworker informed me that the reimbursement amount was accurate in that other work not related to the issue was not reimbursable. I   stated my disagreement that the work order reflected all work was related to the issue and that the full reimbursement was justified. I asked the case manager if there were any appeal options available. She said quite emphatically the there are none. She made no mention of the NHTSA or any other options that I requested. I request that NHTSA intervene and investigate as to whether or not Honda acted appropriately in reimbursing for only half of the repair cost. I   request that I   be paid the entire amount, less what has already been paid me. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2016","productMake":"HONDA","productModel":"ODYSSEY","manufacturer":"Honda (American Honda Motor Co.)"}]}]}