{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11750377,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/11/2026","dateComplaintFiled":"07/14/2026","vin":"5tdjrkec8ss","components":"UNKNOWN OR OTHER","summary":"We purchased a used 2025 Toyota Sienna a few weeks ago. The other day, my husband put his phone and wallet into the center console compartment and closed the lid. When we went to retrieve those items, the lid only opened partially. We were finally able to remove the wallet but the phone had slid down into the compartment where the door to that console opening slides into when you open and close it. The lid would not open all of the way and blocked our access to that space when you opened it. The only way to remove the phone was to take it to our local dealership where they spent hours removing seats and pieces of the console to remove the phone from the inaccessible area and then put everything back together. This cost us roughly four hours of work time and $311.99 out of our own pocket. Apparently this is a known issue with this vehicle and is a design flaw where items of the right size (including iPhones) can slide into that compartment while the lid is closed and then are inaccessible.","products":[{"type":"Vehicle","productYear":"2025","productMake":"TOYOTA","productModel":"SIENNA HYBRID","manufacturer":"Toyota Motor Corporation"}]}]}