{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11750541,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/11/2026","dateComplaintFiled":"07/15/2026","vin":"KL47LAEP3SB","components":"SERVICE BRAKES","summary":"To the Vehicle Safety Complaint Division:  I am filing a safety complaint regarding brake service performed on a 2025 Buick Envista (VIN: [XXX]) by Suburban Buick GMC of Troy, 1850 W Maple Rd, Troy, MI 48084, an authorized GM dealership. Safety Issue: The vehicle was brought in on XXX with brake pulsation at 20,689 miles. Suburban performed rotor resurfacing on all four rotors and certified the repair as complete and verified on XXX. On XXX \u2014 13 days after Suburban certified the repair \u2014 Moran Buick GMC of Sterling Heights found the rear rotors causing the identical brake pulsation symptom. [XXX]'s service advisor determined the rear rotor was rubbing against another component and stated in his professional opinion that Suburban's prior service caused the condition. The corrective repair was processed as a GM warranty claim. Safety Concern: A certified brake repair on a 21,342-mile vehicle failed within days of service. The failure involved the braking system \u2014 a safety-critical component. The original service manager dismissed the customer's safety concern by stating failure would depend on \"how you drive.\" Dealer: Suburban Buick GMC of Troy, Registration Number XXX, operated by Lithia Motors, Inc. (NYSE: LAD) Supporting Documentation: Two authorized GM dealer repair orders documenting the failed repair and corrective service are available upon request. I respectfully request confirmation of receipt of this complaint and assignment of a case or reference number. I am available to provide any additional documentation or information required to support this complaint. The complete documentary record, including both repair orders, the independent inspection findings, and the complete correspondence record with Lithia Motors corporate, is attached. Sincerely, [XXX] Authorized Representative for [XXX] [XXX] [XXX] Attachments: \u2014 [XXX] v. Lithia Motors Document Package (Exhibits  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2025","productMake":"BUICK","productModel":"ENVISTA","manufacturer":"General Motors, LLC"}]}]}