{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11750966,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2026","dateComplaintFiled":"07/16/2026","vin":"1C4PJMLB8LD","components":"STEERING","summary":"I went to this dealership today to get my steering column control module reprogrammed. Which includes   What the Dealer\u2019s Reprogramming Usually Covers (Standard & Expected)  \u2022 SCCM (Steering Column Module)programming/configuration \u2014 Loads the correct software and vehicle-specific data into the new module.\u2022 Steering Angle Sensor (SAS) calibration \u2014 Teaches the system the straight-ahead wheel position (critical for fixing hard steering and related codes).\u2022 Intelligent Battery Sensor (IBS) relearn \u2014 Calibrates the new sensor so the vehicle accurately monitors battery voltage/charging (helps with electrical gremlins and odometer issues).  \u2022 Instrument cluster synchronization/reset \u2014 Clears the blinking odometer light and syncs the cluster with the new module.  \u2022 Clearing all DTCs and running a full system scan (before/after reports).  \u2022 Basic test drive/verification to confirm power steering feel, turn signals, and no lights.These are normal \u201cpost-repair setup\u201d steps. Labor time is usually 0.5\u20132 hours total.  I was quoted 200 dollars for this specific work to be done. They came back with codes C0051-04, C0051-64, U0420-00 which they said were codes that heavily recommended the rack and pinion to be changed but the codes that recommend that to be changed are C1592, C2217, or U0131. None of them showed. Then with the codes that they showed me they showed a low battery voltage even though I changed the battery recently, the smart battery sensor as well recently which they even said they reprogrammed for free which apparently they didn\u2019t. They never showed me any reports of the steering control module programmed with all the parameters showing it passed or failed. They just immediately recommended the rack and pinion with the wrong codes. Go figure. Someone please help the service writer Jorge Rocha to better explain things with proper codes and the mechanic who should also be looked into for rights of worked done improperly.","products":[{"type":"Vehicle","productYear":"2020","productMake":"JEEP","productModel":"CHEROKEE","manufacturer":"Chrysler (FCA US, LLC)"}]}]}