{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11750994,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/04/2026","dateComplaintFiled":"07/17/2026","vin":"2fmpk4ap7lb","components":"POWER TRAIN","summary":"I own a 2020 Ford Edge ST with approximately 62,460 miles. My vehicle has developed a loud noise coming from the rear differential, particularly when turning at low speeds. On July 6, 2026, I had the vehicle inspected by my independent mechanic, Kenny's Quick Service. Ford Motor Company has not inspected my vehicle. My mechanic documented the following: \"Customer has a noise in the rear of vehicle. Checked vehicle and found noise in rear differential, when turning at low speeds. Checked fluid and fluid is not at proper level, differential could possibly come apart. Differential needs to be replaced.\" Based on this inspection, my mechanic advised me not to continue driving the vehicle because of the condition of the rear differential. I was advised that if the differential completely fails, the vehicle could stop moving and potentially create a dangerous situation, including the possibility of an accident. The vehicle is currently not being driven because of this safety concern. This issue concerns me because Ford previously issued Safety Recall 21S02 involving certain 2020-2021 Ford Edge vehicles and a low-fluid condition in the rear drive unit. According to the recall information, inadequate lubrication could cause the rear drive unit to seize, resulting in loss of drive and/or loss of vehicle control and increasing the risk of a crash. My vehicle is a 2020 Ford Edge ST, but my VIN is not included in the 21S02 recall. Despite not being included in the recall, my independent mechanic has now diagnosed a rear differential problem involving an improper fluid level and a condition requiring replacement of the differential. The similarity between the recalled condition and the condition diagnosed in my vehicle concerns me greatly. The estimated cost to replace the rear differential has been verbally stated to be approximately $3,000 to $5,000. I have not yet received a formal written repair estimate. I have contacted Ford Motor Company regarding this issue. Ford opened","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}