{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11751102,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/07/2026","dateComplaintFiled":"07/17/2026","vin":"5LMJJ3LT7JE","components":"ENGINE","summary":"We purchased a 2018 Lincoln Navigator L in 2022 with 29,489 miles, and it has been great.  We are at 64,351 miles, and it is making the cold-start rattling noise.  We have called Lincoln for assistance, and they are refusing to help.  They stated that there is no help.  I took it to Duval Ford, and with other issues such as the water pump and leaks, they quoted 12,000 to fix this truck.  They did say they had a payment plan to fix the vehicle.  When the soft pull was opened in 2022, our truck did not make noise at that time.  I believe Ford should stand by their product, and there are so many videos on YouTube addressing this vehicle.","products":[{"type":"Vehicle","productYear":"2018","productMake":"LINCOLN","productModel":"NAVIGATOR","manufacturer":"Ford Motor Company"}]}]}