{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11751397,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/10/2026","dateComplaintFiled":"07/19/2026","vin":"1FMSK8KH2NG","components":"VISIBILITY/WIPER","summary":"The panoramic sun roof shade failed on my vehicle where instead of it retracting properly it drops down onto the second row passenger's. This posses a safety risk as it impedes completely the drivers ability to see through the rear view mirror by blocking off the view of the back glass. The issue happened without any notice or noise it just happened all of a sudden I noticed it as I was not able to look through rear view mirror. This also puts at risk others as it impedes the drivers field of view allowing the possibility of an accident of occurring. I like to drive with my sunroof open very often, so now that is a risk I will have all the time I open my sunroof where I will have my field of view blocked.  I have called two ford dealership to try to get quotes to repair the issue. First I was shocked with the price for the repair, but I was also shocked when I was told that it is a very common issue with the panoramic sunroof where the shade drops down. I asked do people usually get it repaired or not and they told me that most people don\u2019t fix it that they just decide to deal with it or not use the sunroof at all. One of the dealerships told me the cost of the repair was roughly above $3 thousand dollars and the other told me it would be around $2.8 thousand dollars.  A lot of labor is required as they have to bring down the headliner and remove the sunroof glass panels to be able to get it repaired. They also were not able to guarantee that after the repair that it would not happen again as they told me it was a design flaw that it was just a matter of time before it happened again. I believe Ford should be hold accountable for this and provide a permanent fix to this issue that is very common with the panoramic sun roof that creates a safety hazard for vehicle occupants and others. Especially if after customers have to pay considerable amounts of money for repairs and the issue will happen again as it is a design flaw.","products":[{"type":"Vehicle","productYear":"2022","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}