{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11751499,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/01/2025","dateComplaintFiled":"07/20/2026","vin":"3CZRU6H15LG","components":"ELECTRICAL SYSTEM","summary":"Instrument Cluster Failure Complaint \u2013 2020 Honda HR-V VIN [XXX] I am reporting an intermittent instrument cluster failure affecting a 2020 Honda HR-V. The digital display that contains the fuel gauge, odometer, and mileage information intermittently becomes heavily pixelated or goes completely blank. I have been dealing with this issue for over a year.  The car has 83K + miles.  The problem occurs most often during cold weather but has also occurred during warmer temperatures. More rececntly it is happening daily.   The display begins functioning again after the vehicle has warmed up, although the failure remains intermittent and unpredictable. Because the display fails without warning, the driver cannot reliably determine the vehicle's fuel level or view odometer and trip information while operating the vehicle. This creates unnecessary distraction and could present a safety concern, particularly during longer trips or in unfamiliar areas where accurate fuel level information is important. After researching this issue, I found numerous reports from other Honda HR-V owners describing nearly identical symptoms involving the instrument cluster on vehicles of the same generation. The consistency of these reports suggests that this may not be an isolated incident but rather a common manufacturing defect. I respectfully request that this matter be investigated to determine whether the instrument cluster failure is widespread enough to warrant corrective action, including the possibility of a Technical Service Bulletin or safety recall. Thank you for your consideration of this matter. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"HONDA","productModel":"HR-V","manufacturer":"Honda (American Honda Motor Co.)"}]}]}