{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11751550,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"07/20/2026","vin":"WVGDMPE24MP","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the infotainment system glitched and turn off intermittently and the safety information and systems were inoperable. The contact received notification a software update for the infotainment system. The dealer was contacted and confirmed that parts to do the recall repair for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer also informed the contact that the software update would be performed over the air. No repair was performed. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}