{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11751552,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/20/2024","dateComplaintFiled":"07/20/2026","vin":"WVGDMPE24MP","components":"ELECTRICAL SYSTEM,STRUCTURE","summary":"The contact owns a 2021 Volkswagen ID.4. The contact received notification of NHTSA Campaign Number: 24V651000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the repair. The contact stated that the infotainment system glitched and turn off intermittently causing the safety information and systems to become inoperable. The contact received notification of software update for the infotainment system. The dealer was contacted and confirmed that parts for NHTSA Campaign Number: 24V651000 (Structure) was not yet available. The dealer informed the contact that the software update would be performed over-the-air. The vehicle was not repaired. The manufacturer was made aware of the issues and referred the contact back to the dealer for assistance. The approximate failure mileage was 67,000.","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ID.4","manufacturer":"Volkswagen Group of America, Inc."}]}]}