{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11751693,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/28/2026","dateComplaintFiled":"07/20/2026","vin":"3C6UR5DL5GG","components":"STEERING,SUSPENSION","summary":"This complaint is against HENDRICK CHRYSLER DODGE JEEP RAM IN HOOVER ALABAMA misaligned solid-axle geometry and compromised tire casings triggered a violent, uncontrollable oscillation through the steering system, rendering the truck an immediate highway safety hazard. The vehicle was so dangerous to operate that it could not be driven home and remains stranded at a secondary residential location. IV. EXPEDITION OF COMPLAINT: DEALERSHIP BAD-FAITH REFUSAL Following the failure, a corporate case file was officially opened with Ram Corporate Customer Care. Upon notification of the corporate escalation, the owner/general management of Hendrick Chrysler Dodge Jeep Ram in Hoover, AL placed a direct phone call to the consumer. During this conversation, the dealership owner explicitly and aggressively stated that the dealership would do anything they had to do to get out of fixing the mistakes made on the drag link, directly refusing to authorize a safe flatbed tow, refusing to replace the ruined, improperly welded linkage, and refusing to assume liability for the three structurally destroyed tires.  REQUESTED REMEDIAL ACTIONS The complainant requests that the National Highway Traffic Safety Administration (NHTSA), the Federal Trade Commission, and the Alabama Attorney General's Consumer Protection Division launch an immediate investigation into Hendrick Chrysler Dodge Jeep Ram for faulty execution of federal safety mandates, reckless endangerment of motorists, and bad-faith commercial practices. The dealership must be held legally and financially accountable for: The immediate cost of a flatbed tow from the vehicle's stranded location to a certified repair facility. The complete removal of the ruined, welded steering components and the installation of Ram\u2019s updated, factory-authorized non-welded, clamp-style drag link assembly. The complete financial reimbursement or replacement of three (3) structural tires destroyed as a direct consequence of the failed recall execution.","products":[{"type":"Vehicle","productYear":"2016","productMake":"RAM","productModel":"2500","manufacturer":"Chrysler (FCA US, LLC)"}]}]}