{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11751716,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/01/2025","dateComplaintFiled":"07/21/2026","vin":"1fmju1pt8le","components":"STRUCTURE","summary":"Car is equipped with power running boards. Set to come down when the doors are opened on that side, and return up and tucked under when doors on that side are closed. Lately they have been glitching and stuck down, stuck up, or, the most dangerous -  go back up under car when door is opened and stepping on to them - children's feet have almost been crushed in them tucking under the car. I have tried overriding the system in the car to make them either stay out or stay in regardless of when the door is opened or closed but it resets when powered off and you can only reselect it when in park the next time. If the power running boards fail to pull up and tuck under the car when the door is closed, you can hear the system trying to lift it over and over while driving.   There is no warning when it malfunctions, you have to open the door and just wait a moment to let it decide what to do. Unable to replicate it at a repair shop. System had been reset for a safety recall and then another visit resulted in a drained battery. Both of those temporarily fixed the issue for a few days but then it goes back to the above.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPEDITION","manufacturer":"Ford Motor Company"}]}]}