{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11752032,"manufacturer":"Hyundai Motor America","crash":true,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/06/2026","dateComplaintFiled":"07/22/2026","vin":"5nmjc3dexth","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE","summary":"Federal Motor Vehicle Safety Standard (FMVSS) 111 regulates rear visibility systems. It requires backup cameras to shut off within a specific time or distance after moving forward to prevent driver distraction. A screen stuck on the reverse camera means the vehicle failed to comply with federal safety safety standards in that moment, actively flashing an illegal, high-contrast visual distraction while trying to navigate. I am writing to formally report a critical safety defect regarding the infotainment system in my 2026 Hyundai Tucson, which directly resulted in property damage on 7/6/26. While driving at approximately 35 mph, the center display screen failed to disengage the rear view camera. The persistent, high-visibility flashing of moving traffic behind me in my peripheral vision completely obscured my forward safety alerts and navigation, creating an immediate visual hazard. This system glitch distracted me at a critical moment, causing an impact with a curb. Given that this incident was precipitated by a verified malfunction of a federally regulated safety system (FMVSS 111), I requested that Hyundai corporate review this case, investigate the failure of this component, and cover the cost of the $3,337 structural repairs. They have denied my request. I am aware that NHTSA Recall 26V400000/Hyundai Recall 304 is pending complete entry of all affected vehicles (vehicle was built at the Montgomery plant). Hyundai issued Technical Service Bulletin TSB 24-BE-001H for 2022\u20132026 Tucsons. It officially documents that these infotainment systems suffer from \"freezing, lagging, unresponsive touchscreens, and intermittent blank screens\". The bulletin attributes this to a loose internal coaxial cable and software bugs. I feel strongly that the camera freeze is a direct byproduct of this documented hardware/software defect. Hyundai explicitly stated to the federal government: \"An instrument panel display that fails increases the risk of crash\".","products":[{"type":"Vehicle","productYear":"2026","productMake":"HYUNDAI","productModel":"TUCSON","manufacturer":"Hyundai Motor America"}]}]}