{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11752076,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/22/2026","dateComplaintFiled":"07/22/2026","vin":"KM8R5DHE0NU","components":"SEAT BELTS","summary":"SUMMARY Filing complaint under 49 U.S.C. § 30120 against Hyundai Motor America & Checkered Flag Hyundai for failure to remedy a seatbelt defect in reasonable time, misallocating parts, and refusing escalation. Seatbelts randomly unlatch while driving with my family, posing fatality risk in a collision.  CHRONOLOGY • Dec 2025: Requested repair; dealer cited backorder. • Apr 2026: Opened Hyundai Corporate case due to delay. • Mid-June 2026: Corporate stated parts arrived at dealer. • July 3, 2026: Left car all day for appointment. At pickup, dealer stated parts were NOT in stock; no repair done. • July 13, 2026: Emailed Rep Nasim demanding supervisor escalation, timeline, and giving NHTSA notice. • July 22, 2026:   - Nasim called stating parts arrived; agreed to hold parts at dealer.   - Joy (Parts) confirmed parts in stock; agreed to label box with my name.   - <1 Min Later: Crystal (Service) stated parts were NOT available, revealing 3 arrived but were given away. Stated Parts Mgr Brian would call back. Called Joy back; sent to unreachable voicemail.   - Nasim refused supervisor escalation, claiming no way exists to escalate the recall issue itself, but offered to re-escalate parts. Refused compensation claiming car is \"drivable\" despite unlatching. Denied call logs.  VIOLATIONS 1. Exceeded 8 months without remedy for restraint failure. 2. Verified parts in stock with Parts (Joy), contradicted <1 min later by Service (Crystal) stating parts were given away. 3. Rep Nasim refused supervisor escalation on recall handling, claiming no way exists to escalate recall issues. 4. Misclassified active unlatching failure as \"drivable.\"  REQUESTED NHTSA ACTION 1. ODI Investigation into recall parts handling & escalation refusals. 2. Direct Hyundai to execute immediate repairs AND provide financial compensation for 8+ months of hazard exposure.","products":[{"type":"Vehicle","productYear":"2022","productMake":"HYUNDAI","productModel":"PALISADE","manufacturer":"Hyundai Motor America"}]}]}