{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11752094,"manufacturer":"Volvo Car USA, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/04/2026","dateComplaintFiled":"07/22/2026","vin":"YV4BR0CLXL1","components":"ELECTRICAL SYSTEM,ENGINE","summary":"My 2020 Volvo XC90 T8 plug-in hybrid has been out of service for 78+ days due to a hybrid battery defect covered under an active manufacturer warranty (Claim Type XXX, valid through XXX). The vehicle was towed to Volvo Cars Arrowhead (Glendale, AZ) on XXX after a hybrid battery failure. The dealer confirmed in writing on XXX that multiple hybrid components require replacement and that parts are on extended backorder, and that Volvo Cars USA had authorized a rental vehicle because a loaner could not be offered \"for an indefinite period of time.\"  On approximately XXX, my service advisor advised me by phone that more than 700 vehicles nationally are waiting on the same backordered part and that the repair has no estimated completion date.  I sent a formal written demand to Volvo Car USA ([XXX]) on XXX requesting repair by a firm date, a replacement vehicle, or repurchase. Volvo did not respond within the stated 14-day deadline or at any point thereafter.  The defect appears related to NHTSA's existing recall action on 2020–2022 Volvo plug-in hybrid vehicles for high-voltage battery thermal runaway risk. I am filing this complaint to add to the federal record on this recall and to document Volvo's failure to repair an affected vehicle within a reasonable time or provide any remedy despite formal demand. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2020","productMake":"VOLVO","productModel":"XC90","manufacturer":"Volvo Car USA, LLC"}]}]}