{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11752203,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"04/01/2026","dateComplaintFiled":"07/22/2026","vin":"5NMS5CAD4KH","components":"POWER TRAIN","summary":"Transmission was replaced under warranty by Hyundai in Nov 2024. Engine was replaced at 100600 miles in Nov 2025. Issues with the transmission were happening at that time but ignored by dealership as issues related to failing engine. Our mechanic confirmed in April that transmission was failing and told us to go to Hyundai. We went to dealer in April 2026. They confirmed transmission needed to be replaced. They were going to contact Hyundai USA. We received no updates despite many calls to the dealer. We had to call Hyundai USA directly. They opened a case. Dealer finally called and took car in and requested good faith repair by Hyundai USA. Hyundai USA responded 2 weeks later and is not covering anything. They replaced our transmission in Nov 2024 with a refurbished transmission that they NO LONGER MAKE. Clearly due to the fact that the refurbished part doesn’t work. They now want me to pay $8000 to repair transmission. My car has been maintained on schedule by my mechanic. All paperwork available. I have had Toyotas, Hondas and chevys that have lasted close to 20 years. This has been a horribly disappointing experience. And I now need to buy a new car for my 17 year old instead of handing down. I will NEVER buy another Hyundai. I want everyone to be aware of my experience. Disgusting customer service by Hyundai USA.","products":[{"type":"Vehicle","productYear":"2019","productMake":"HYUNDAI","productModel":"SANTA FE","manufacturer":"Hyundai Motor America"}]}]}