{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11752674,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/16/2026","dateComplaintFiled":"07/24/2026","vin":"3GTU9DED1MG","components":"STEERING,SUSPENSION,SERVICE BRAKES","summary":"Vehicle: 2021 GMC Sierra SLT | VIN: [XXX] Dealership: Carl Black GMC Roswell, GA (11225 Alpharetta Hwy, 30076) | Invoice #[XXX] | Service Date: [XXX]  Paragraph 1 – Suspension Hazard: Dealership diagnosed a worn left upper ball joint (popping sound on left turns) and installed Rough Country aftermarket upper control arms on my stock-height Sierra SLT. These arms are designed for lifted suspension and alter factory caster/camber geometry, placing extreme stress on ball joints. This can cause sudden ball joint separation, wheel collapse, and total loss of steering control at speed. The dealership admitted on the invoice they \"could not find branding\" on original parts and chose non-OEM lift components without my consent or any safety disclosure.  Paragraph 2 – Brake Failure & No Safety Warning: The same service included a full front/rear brake job (pads + resurfaced rotors) using their certified technicians and parts. After pickup, the brakes failed to operate properly. When I returned, the service manager refused to correct their own workmanship and instead quoted $1,900 to repair the very brakes they just serviced. Most critically, at vehicle pickup they issued no written or verbal safety warning—no \"do not drive\" instruction—despite the brakes being knowingly compromised, endangering me and the public.  Paragraph 3 – Requested Action: The service manager was unprofessional, condescending, and refused accountability. I request an immediate NHTSA investigation into Carl Black GMC's unauthorized use of lift-kit suspension parts on stock vehicles, failure to warranty their own brake service, and reckless omission of safety warnings at delivery. This dealership pattern poses an imminent public risk. Please escalate. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"GMC","productModel":"SIERRA 1500","manufacturer":"General Motors, LLC"}]}]}