{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11752976,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/02/2026","dateComplaintFiled":"07/27/2026","vin":"1V2FR2CA1NC","components":"ELECTRICAL SYSTEM","summary":"While driving my 2022 Volkswagen Atlas, the infotainment system began malfunctioning. The audio stopped working intermittently, the touchscreen went black and displayed corrupted graphics, and the backup camera repeatedly cuts in and out or fails to display anything. Pressing the backup camera button can cause the infotainment system to shut down completely. I attempted to reset the system through a soft reset by pressing the power/volume button for 20+ seconds and when that didn't work I did a hard reset by disconnecting the battery for 15- 20 mins, but the issue persists. Because the camera is unreliable or unavailable when reversing or for my blind spots, I believe this creates a safety hazard by reducing rear visibility and increasing the risk of a backing collision and side collisions","products":[{"type":"Vehicle","productYear":"2022","productMake":"VOLKSWAGEN","productModel":"ATLAS","manufacturer":"Volkswagen Group of America, Inc."}]}]}