{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11753089,"manufacturer":"Toyota Motor Corporation","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/13/2026","dateComplaintFiled":"07/27/2026","vin":"JTJBM7FX4D5","components":"ELECTRICAL SYSTEM,AIR BAGS,UNKNOWN OR OTHER","summary":"This issue began after I brought unrepaired recall concerns to the dealership’s General Manager and was told I would need to sign an NDA and failed to provide the recall part numbers as agreed. When I received my vehicle back, I immediately noticed physical changes to my instrument panel. I then reviewed four years of photos and videos stored on my original devices and discovered approximately twenty date‑stamped images showing drill holes, pry marks, tool damage, and components of the instrument cluster visibly moving, changing, or disappearing over time.  I am submitting information regarding possible unauthorized access, alteration, and replacement of my vehicle’s instrument cluster by the same Lexus dealership during multiple service visits. My photographic evidence shows the cluster’s condition changing repeatedly while the vehicle was in the dealer’s custody, including unexplained damage, a puncture in the bezel, tool marks, and ultimately a different cluster faceplate. None of these alterations were ever disclosed or documented in any repair order.  I can provide a chronological photo record showing each stage of cluster alteration, service records showing no mention of cluster removal or replacement, and a timeline correlating each change with periods when the vehicle was at the dealership. I also have evidence of additional undocumented or suspicious service actions occurring during the same timeframe.  Based on the physical evidence and the lack of disclosure, I believe this may involve unauthorized instrument‑cluster access and potential tampering. I request that this information be forwarded to the appropriate Department of Justice component for review, consistent with the DOJ’s process for submissions involving potential violations of law.","products":[{"type":"Vehicle","productYear":"2013","productMake":"LEXUS","productModel":"GX","manufacturer":"Toyota Motor Corporation"}]}]}