{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11753513,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/27/2026","dateComplaintFiled":"07/29/2026","vin":"5XXGR4A6XCG","components":"ENGINE","summary":"The dealer is refusing to replace the engine under the previously completed Safety Recall Campaign SC147 (NHTSA Campaign 17V224000). The engine is currently exhibiting clear signs of connecting rod bearing failure—the exact mechanical hazard SC147 was issued to address. The dealership inspected the vehicle, confirmed internal engine failure, and verified that SC147 was completed on this VIN. However, they denied coverage citing an incomplete software update (Product Improvement Campaign PI1803) associated with a separate class-action lawsuit. The dealer is incorrectly conflating the requirements of the class-action warranty with the vehicle's independent eligibility under the safety recall. Independent of the class-action parameters, I am requesting a repair under the standalone 15-year/unlimited-mileage extended warranty provided specifically for vehicles that completed SC147 (detailed in the SC147 Safety Recall Campaign Q&A dated May 22, 2017, and Kia Warranty Bulletin 2017-09, both uploaded with this submission). The vehicle is well within this 15-year extended warranty period. Additionally, the PI1803 Knock Sensor Detection System update is a diagnostic detection tool, not a physical remedy for the underlying crankshaft machining defects identified in 17V224000. A manufacturer and its dealer network should not be permitted to use an unrelated class-action software prerequisite to invalidate a pre-existing, federally mandated safety recall warranty.","products":[{"type":"Vehicle","productYear":"2012","productMake":"KIA","productModel":"OPTIMA","manufacturer":"Kia America, Inc."}]}]}