{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11753839,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/09/2026","dateComplaintFiled":"07/30/2026","vin":"1V2CE2CA7MC","components":"ELECTRICAL SYSTEM,LANE DEPARTURE,FORWARD COLLISION AVOIDANCE","summary":"My 2021 Volkswagen Atlas Cross Sport has experienced intermittent electrical failures while driving, including at highway speeds.  The infotainment system first began shutting off intermittently around April 2026. At times, I had to pull over, place the vehicle in Park, turn it off, and restart it multiple times before the system would function again.  On approximately XXX while traveling from [XXX] toward [XXX], the problem became much more serious. While driving on the highway, both the digital instrument cluster and the infotainment display suddenly went completely black at the same time.  Because the instrument cluster was completely black, I could no longer see my speed or other important driving information. I activated the hazard lights while pulling over, but the visual hazard-light indicators were also not visible because the instrument cluster was black.  The vehicle continued moving, but because critical information was no longer available, I pulled over safely and restarted the vehicle.  I have also experienced intermittent malfunctions involving the driver assistance systems, including Lane Keeping Assist and Travel Assist warnings. On one occasion, the vehicle applied Automatic Emergency Braking unexpectedly even though there was no apparent hazard in front of the vehicle.  These issues occur intermittently, making them difficult to reproduce consistently, but they create a significant safety concern because they happen while driving.  I contacted Volkswagen Customer CARE and opened Case Number XXX. Volkswagen also confirmed that my vehicle has an open safety recall (69PZ / NHTSA Recall 24V464). I am submitting this complaint because of the intermittent electrical failures and driver assistance system malfunctions described above.  I am requesting that these safety issues be investigated. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2021","productMake":"VOLKSWAGEN","productModel":"ATLAS CROSS SPORT","manufacturer":"Volkswagen Group of America, Inc."}]}]}