{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11753968,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"07/31/2026","vin":"1FMHK8D85BG","components":"STEERING","summary":"On Friday 7/24/2026, I was driving and all the sudden my steering went out. Dash flashed No Power Steering Assist / AdvanTrac System Fail. I pulled over immediately to turn around & get home with zero power steering. The amount of strength to steer/control was extreme. To turn was almost impossible.  I took my car to Ford AutoNation on Arapahoe in Centennial on 7/27/26, they ran full diagnostics & it came back that the car suffered a hard internal failure (DTC U3000) of the electronic Power Steering Control Module, creating an immediate, dangerous loss of steering assist while driving. This vehicle was subject to Federal Safety Recall 14S06 (NHTSA Campaign 14V286000). According to official Ford OASIS data, Ford attempted to remedy this safety defect in 2014 using a software reflash shortcut (Labor Code 14S06A) rather than replacing the physical defective hardware. I have a text (via their service dept) from the service manager as well stating \"it was a reflash\" when I asked which labor code was done under the 14S06; \"was it the software reflash or the full rack replacement?\". I have a formal case with Ford Corporate created 7/31/26, and have that number as well. IBecause Ford's software patch completely failed to prevent the component's internal hardware failure, the original federally mandated safety defect remains active, unresolved, and dangerous in this chassis. Ford Corporate is refusing to honor the recall remedy because the vehicle is past an arbitrary 10-year limit on their internal customer satisfaction extensions, violating the permanent nature of safety recalls.  I stated I would be filing with the NHTSA and they pushed my information on to the Safety Auto Office on 7/31/26.","products":[{"type":"Vehicle","productYear":"2011","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}