{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11754480,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/25/2026","dateComplaintFiled":"08/03/2026","vin":"5NMP5DG14TH","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"1.Fuel did not activate on this hybrid while in stop and go traffic when apparently the battery died. There was plenty of gas in this brand new car. The entire car died, gas pedal inactive, on the freeway just when traffic opened up with red car/exclamation point indicator on dash.  After power cycle car Its message said something like “pull over and charge car in park”. We were close to shoulder so were able to do as instructed.  2. Car died suddenly in freeway traffic w 4 passengers inside. Could have been rear ended. There was no information in manual, on line or through BlueLink app on the battery function, this particular message or the problem. Or criteria that causes car to fail without switching to fuel.  3. Days later when I could get an appointment, The Escondido Dealer did diagnostics, visual and test drive and found nothing. Dealer had no means to look back at history to ID fault codes at time of event. I had exact time/miles. They did not check battery as the diagnostics were clean. Complaint made w Hyundai consumer affairs. [XXX]. Case XXX. They could not tell me criteria or specifications for message to pull over. They could not direct me to battery or “switch to fuel” criteria. They are working on case. I fear a software bug or engineering issue. A non plug in hybrid should function on gas if battery cannot work.  4. No insurance claim or police notified  5. There were NO warnings prior to the car dying. The Car died w red exclamation in red car indicating service right away. We put on flashers & We power cycled and words came up on dash stating something like “pull over and charge car in park” Engine temp was good as we watched it. We pulled over and car was functional within 10 min. We drove home without any further issues. Car had 1345 miles total at incident. Brand new car. Less than 2 mos old and we started trip w ~297miles. I was unable to get photo of warnings as they happened. Just after while sitting in traffic.  INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2026","productMake":"HYUNDAI","productModel":"SANTA FE HYBRID","manufacturer":"Hyundai Motor America"}]}]}