{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11754516,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/26/2025","dateComplaintFiled":"08/03/2026","vin":"5J8TC1H31KL","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The center infotainment display went completely black, with only the backup camera feed still functioning. There was no audio output at all (radio, navigation prompts, or Bluetooth). The dealer diagnosed and replaced the FAKRA service cables under Acura TSB B23-025, which addresses this exact display-blank/audio failure. After the cable repair, the screen remained black and audio remained completely non-functional. The dealer then determined the tuner/AV control unit had failed, confirmed by swapping in a working unit from another RDX which restored function. Acura Client Relations was contacted and declined to provide any coverage for the tuner unit replacement, stating the TSB only covers the cables themselves, despite the failure occurring immediately downstream of the covered repair. The vehicle is safe to drive but loses infotainment display, audio, navigation, and rear camera guidelines during forward driving, which is a distraction and safety concern. The vehicle remains available for inspection. No warning lamps preceded the failure; the screen simply went black.\"","products":[{"type":"Vehicle","productYear":"2019","productMake":"ACURA","productModel":"RDX","manufacturer":"Honda (American Honda Motor Co.)"}]}]}