{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11754963,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/28/2026","dateComplaintFiled":"08/05/2026","vin":"3VWC17AU4GM","components":"AIR BAGS","summary":"SRS/airbag warning light illuminated. A diagnostic scan (VCDS) confirmed stored fault codes for both front airbag crash sensors: driver's side 'short to ground' and passenger's side 'open or short to plus.' Upon further inspection, water was found pooled at the airbag control module connector, located under the center dash. The AC condensate drain line is routed directly above this module, and appears to be the source of the water intrusion \u2014 water drained from the connector itself when disconnected, and dampness was present at both the upper and lower AC drain hose connections near the module. After drying and reconnecting all components, an attempt was made to clear the fault codes via VCDS. The airbag module returned a 'not acknowledged' response to the clear command, indicating the fault condition and/or internal component damage may still be present. This vehicle's VIN was checked against active airbag recalls for this model year and found not to be included. However, given the safety-critical nature of the SRS system and the apparent design proximity of the AC drain to the airbag module connector, this may represent a broader risk for this chassis. Multiple independent repair shops declined to service this issue, citing liability concerns related to airbag system water intrusion. Volkswagen customer service denied a goodwill repair request, citing vehicle age/mileage without reviewing supporting documentation (VCDS diagnostic report and photos).","products":[{"type":"Vehicle","productYear":"2016","productMake":"VOLKSWAGEN","productModel":"GOLF SPORTWAGEN","manufacturer":"Volkswagen Group of America, Inc."}]}]}