{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11755373,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"05/31/2026","dateComplaintFiled":"08/06/2026","vin":"5XXG64J25PG","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER","summary":"The infotainment system in my Kia K5 has failed completely. The screen went black, causing the radio, infotainment features, and backup camera display to stop functioning. At times, the system will attempt to reboot on its own, but it does not return to normal operation and continues to malfunction. I have attempted to reset the system multiple times using the available reset methods, but none have resolved the issue. I took the vehicle to my local Kia dealership, where I was informed that the radio/infotainment unit itself is defective and needs to be replaced. The loss of the backup camera display is particularly concerning because it affects visibility and safety while reversing. I have also found numerous reports of similar infotainment and radio failures involving Kia vehicles, which makes me concerned that this may be a widespread defect rather than an isolated failure. I am requesting that this issue be reviewed and investigated as a potential vehicle defect.","products":[{"type":"Vehicle","productYear":"2023","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]}]}