{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11755477,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/27/2026","dateComplaintFiled":"08/07/2026","vin":"1FMCU9BZ2LU","components":"POWER TRAIN","summary":"When the outside temperature gets over 95F, the rotary gear shifter locks up in Park and will not let you shift into Drive.  Multiple restarts over 30 minutes with the A/C center console pointed down to cool off the rotary shifter dial. This really is annoying. Twice I was late for appointments. I am handicapped disabled veteran and need this car to work, 100 percent of the time. The ford escape online forums, nor Ford have a fix. It's a KNOWN problem on the forums.   Ford said they fixed it when I sent it in for an unrelated maintenance stop.  DID NOT FIX IT.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"ESCAPE HYBRID","manufacturer":"Ford Motor Company"}]}]}