{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11756460,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"11/15/2022","dateComplaintFiled":"08/12/2026","vin":"2FMPK4J90NB","components":"ELECTRICAL SYSTEM","summary":"The contact owns a 2022 Ford Edge. The contact stated that after purchasing the vehicle, she was notified of an unknown recall requiring a software update. The software update was completed. The contact stated that while driving on several occasions at various speeds, the infotainment screen went black, and the contact was unable to access the heat, A/C, or the radio. The contact stated that when the vehicle was started, the driver's side seat warmer independently activated. The vehicle was taken to a dealer, and a mechanic from the dealer arrived at the residence. The vehicle was diagnosed, and it was determined that a software update was needed. The vehicle was repaired, but the failure persisted. The manufacturer was notified of the failure. The failure mileage was approximately 10,000.","products":[{"type":"Vehicle","productYear":"2022","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}