{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11756661,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/24/2026","dateComplaintFiled":"08/13/2026","vin":"1FMCU9GX7FU","components":"ENGINE","summary":"I am hoping you can help me. I have a 2015 Ford Escape. It has 107,000 miles on it. I do the regular maintenance items as needed. Last Friday I was driving my car and my temperature gauge went to Hot and my Check Engine Light came on.  It said to pull over and stop engine. I pulled over and let it cool down. I drove it home. My neighbor looked at it and said, that it needed coolant. There was not any coolant in the reservoir.  He added 1 gallon of coolant to my reservoir. The next morning he added another gallon of coolant to my reservoir.  I took my car to a garage to have it looked at. I was told, the coolant is leaking into my engine. And not to drive my car. Because it could stop at any minute and the engine would be done.  Online I found a Ford Recall for 2013 to 2019 Ford Escape, Recall # 26S01. Coolant that leaks into the cylinder causing engine failure. And potential fire risk. The engine block heater may crack and develop coolant leak. Dealers will replace block heater free of charge. I called my dealership where I purchased the car. They are not a Ford dealership and advised I call a Ford dealership. I called a Ford dealership and gave them my VIN number. Was told my VIN number was not included in the recall. I was advised to call Ford. I called [XXX]. I was told my car VIN was not included in the recall.  The VIN number determines which factory it was built and came from. I advised my year and diagnosis is what the recall is for. There was not anyone else to talk to. I asked this information to be sent to someone else. She advised, she will send it to Safety Office to review the recall. I was advised, I will probably not hear from anyone because there are so many recalls right now. I called Ford Customer Service [XXX] and was told the exact same thing, like a script was being told to me. I am Very Disappointed on how Ford is not handling my situation. I can't drive my car and forced to purchase a new car. This is my only vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2015","productMake":"FORD","productModel":"ESCAPE","manufacturer":"Ford Motor Company"}]}]}