{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11756921,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/13/2026","dateComplaintFiled":"08/14/2026","vin":"KL4MMBS28NB","components":"ELECTRICAL SYSTEM","summary":"CAR BEGAN GIVING AN ALERT THAT SAID \"SHIFT TO PARK\" WHEN VEHICLE WAS CLEARLY IN PARK BUT CAR WOULD NOT SHUT OFF.  I CALLED BUICK CUSTOMER SERVICE, THEY SAID TO TAKE IT TO A DEALERSHIP & HAVE THE PROBLEM CONFIRMED WITH THE SERVICE DEPT. & THEY WOULD OPEN A CASE FOR ME. (THEY DID NOT TELL ME NOT TO HAVE IT FIXED).  I KNEW THERE WAS A CLASS ACTION LAWSUIT REGARDING THIS ISSUE, YET NO RECALL AS OF YET. THE DEALERSHIP CONFIRMED THE PROBLEM (AS LISTED IN THE LAWSUIT). I HAD TO PAY $503 AFTER THEY GAVE ME A $100 GOODWILL DISCOUNT.  I CALLED BUICK BACK TO EXPLAIN THAT I HAD THE CAR FIXED AT MY EXPENSE (I HAD NO CHOICE-THE CAR WOULD NOT SHUT OFF) & ASKED HOW TO GO ABOUT BEING REIMBURSED FOR A KNOWN ISSUE WITH THE CAR.  I WAS TOLD THAT SINCE THE DEALERSHIP GAVE ME A DISCOUNT THAT THERE WAS NOTHING ELSE THAT CAN BE DONE.  I ASKED ABOUT OPENING A CASE & WAS TOLD THAT SINCE MY CAR WAS FIXED, THERE IS NO CASE TO OPEN. I HAVE ASKED TO HAVE MY CALL ESCALATED TO A SUPERVISOR & AM STILL WAITING ON A RETURN CALL.  I HAVE TO ASSUME THAT SINCE THERE IS NO RECALL, THE SHIFTER WAS REPLACED WITH ONE THAT WILL MOST LIKELY FAIL AGAIN.  THIS IS UNACCEPTABLE.  I HAVE HAD THE CAR FOR ONE YEAR.  A RECALL SHOULD BE ISSUED FOR THE PARK SHIFTER FAILURE. AND I SHOULD BE REIMBURSED FOR HAVING TO PAY FOR IT.","products":[{"type":"Vehicle","productYear":"2022","productMake":"BUICK","productModel":"ENCORE GX","manufacturer":"General Motors, LLC"}]}]}