{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11756989,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2026","dateComplaintFiled":"08/14/2026","vin":"3fa6p0h96gr","components":"SERVICE BRAKES","summary":"I would like to make a complaint for malpractice during a recall repair. I  was notified on aug 4, 2026 that after the dealership did the recall 23S12 brake hose that during the test drive that my master seal and brake booster started to leak and needs to be replaced.  They asked me if i have had any brake problems and we have not.  They wanted to charge me over $1000.  I declined because i had no issues prior to my vehicle going to them.  They then stated they would complete the job for a little over $600.  i declined.  They said they reached out to Ford to see if they could cover the master seal and brake booster but they said FORD declined. However, they never asked ford. I have the OASIAS report verifying that information.     They did not inform me that this is a saftey issue, they never said do not drive the vehicle, the documentation they gave me does not warn this is a issue.  However, on the way home I realized I had no brakes.  I assumed my vehicle would be in the same shape as i had it taken in and I would have brakes.  I do not.  I brought my vehicle to my home called the dealership who basically said unless i want to pay for the job in full i am on my own.  I need help. I have the information on July 30 when they did the original inspection and they did a brake inpection and there is no mention of any brake issues.  However, after the recall the inspection was done, they took a camera went into the brake booster and master seal.  All of this was done with out informing us until it came time to pay.","products":[{"type":"Vehicle","productYear":"2016","productMake":"FORD","productModel":"FUSION","manufacturer":"Ford Motor Company"}]}]}