{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11757007,"manufacturer":"Jaguar Land Rover North America, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2026","dateComplaintFiled":"08/14/2026","vin":"SALEJ7EXXR2","components":"AIR BAGS","summary":"On August 14, 2026, at approximately 12:15 p.m., I arrived at Land Rover Mission Viejo for a scheduled appointment to complete Safety Recall D120, Driver's Airbag Potential Non-Deployment. No service attendant greeted or checked me in. When I approached an attendant, the attendant said they could not help because they were going to lunch. An employee attempted to obtain assistance from others; one said they were too busy, and another said, \"I can't rescue everybody.\" I waited in the reception area, but no one assisted me and no manager or supervisor was available. I left without the recall repair being performed. The driver's-airbag safety defect remains unrepaired, leaving the vehicle with a potential non-deployment risk.","products":[{"type":"Vehicle","productYear":"2024","productMake":"LAND ROVER","productModel":"DEFENDER","manufacturer":"Jaguar Land Rover North America, LLC"}]}]}