{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11757545,"manufacturer":"Kia America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/17/2026","dateComplaintFiled":"08/17/2026","vin":"5XXG64J25MG","components":"FUEL/PROPULSION SYSTEM","summary":"I am reporting a violation of the National Traffic and Motor Vehicle Safety Act by Ball Kia (National City, CA). The dealer tried to deny service for recall 25V794000 (SC356) for a melted, leaking fuel tank, fabricated a false diagnostic narrative of road impact to exploit me, and tried to charge $3,000 out-of-pocket for a federally mandated free repair.My vehicle has a severe fuel leak from a compromised fuel tank. Ball Kia service refused the recall, claiming \"external aesthetic factors\" or \"road debris impact\" caused it, and pressured me to tow it away.Using my military infantry experience in mechanical damage assessment, I inspected the vehicle in the service bay. I verified there is absolutely no puncture, tear, scrape, or kinetic impact on the fuel tank assembly. The dealer pointed to a split in the fuel tank protector panel, but a professional assessment shows this is false. The plastic protector panel failed due to extreme thermal exposure; the expanding tank pressed it against the hot exhaust, causing it to melt and tear under heat/pressure, not a kinetic strike.The tank itself is structurally melted and deformed with zero signs of road impact. This physical evidence matches the exact defect mechanism in the NHTSA recall: a deteriorated check valve allows intake pressure into the fuel tank, causing it to expand, hit hot exhaust components, melt, and leak.Only after I read the exact NHTSA safety risk and remedy text verbatim did the service manager back down and open a manufacturer Tech Line.Because I had to fight a fraudulent diagnosis to get this safety mandate acknowledged, I fear internal dealership retaliation, being blacklisted, or receiving a subpar, dangerous repair. Leaving a high-risk fire defect unaddressed is a public safety hazard. Please audit Ball Kia's handling of campaign 25V794000 to ensure they are not endangering or defrauding other affected Kia K5 owners.","products":[{"type":"Vehicle","productYear":"2021","productMake":"KIA","productModel":"K5","manufacturer":"Kia America, Inc."}]}]}