{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11757897,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/07/2026","dateComplaintFiled":"08/19/2026","vin":"1FAHP3E21CL","components":"UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM","summary":"My complaint is for serious safety concerns on my 2012 Ford Focus and the handling of recall 18S32 and 26S40 by Ford Motor Company. My fuel tank is visibly deformed in the exact strap area described in the recall, and I have physical proof and photographs confirming this.   On XXX, a Ford technician found deformation during dispatch by local dealer to complete Recall 26S40. When I brought the vehicle to Viva Ford in [XXX], service manager and his master tech confirmed problem. They began avoiding the repair of course. Called Ford and they gave the same horrible customer service. Insistent that there were no recalls.   Escalated to BBB and Ford had the audacity to simply reply that because there were no open recalls they would not be moving forward with a repair.   Ford issued recall because many Focus vehicles were incorrectly marked as “repaired”  by recall 18S32 years ago and they were actually never even repaired at all. Ford has publicly acknowledged these “phantom fixes.” While 26S40 is only a software patch, it does not eliminate eligibility for a tank replacement. In fact, in the service manager at the dealership even sent me official Ford literature which I will attach that states a claim can be made for related repairs needed that stemmed from these original recalls. Because the original software fix was never properly applied, my canister purge valve likely stuck open for years, causing the tank deformation that falls directly under recall 18S32 and the subsequent 26S40 where the Service Manager and Master Technician have confirmed my problem.  I have never received a fuel‑tank recall repair, yet my tank is deformed and unsafe because it can fall off from my vehicle while in motion and cause me to stall abruptly. This is the safety issue at hand. Both Ford and Viva Ford dealership are refusing to repair it despite evidence and recall criteria that match my vehicle’s condition. I am appalled at their avoidance to fix my problem.  Thank you.   INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)","products":[{"type":"Vehicle","productYear":"2012","productMake":"FORD","productModel":"FOCUS","manufacturer":"Ford Motor Company"}]}]}