{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11758086,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2026","dateComplaintFiled":"08/19/2026","vin":"KMUHCESC5PU","components":"POWER TRAIN,VEHICLE SPEED CONTROL,FUEL/PROPULSION SYSTEM","summary":"I am submitting this complaint regarding the handling of a safety recall on my 2023 Genesis GV80.  During an approximately seven-week service visit at an authorized Genesis dealership, I was verbally informed that the applicable safety recall had been completed. Based on my subsequent interactions, Genesis Corporate also appeared to believe the recall had been performed.  However, the recall was not documented on my repair order and was ultimately completed later by a different authorized Genesis dealership (Genesis of Weatherford).  I am concerned that a safety recall had been verbally represented as completed when it had not actually been performed, resulting in my vehicle being returned to me with an outstanding safety recall still open. I request that NHTSA review the handling and documentation of this recall.  The attached repair orders are all from the same visit, and incorrectly showing as two visits.  The vehicle was dropped off at Norm Reeves Genesis of Irving on Jun 23, and remained in their possession until the vehicle was ultimately returned to me on August 11th.  The recall was not completed, nor was the principle failure (P213800) remedied.  This concern is particularly troubling because my vehicle has also experienced a separate recurring safety-related propulsion defect (P2138/P213800). After yet another authorized Genesis dealer recently returned the vehicle stating it could not reproduce that fault, it recurred within approximately 24 hours and caused the vehicle to enter reduced-power/limp mode while my wife and two young daughters were merging onto a highway. While this complaint concerns the handling of the recall itself, I believe the pattern of unresolved safety-related issues and inaccurate repair completion records warrants NHTSA's review.  I have a case with Genesis Motor America, Case #43043015, thoroughly documenting all of this.  Genesis has offered me no goodwill or viable remedy, aside from \"try taking it to another dealer.\"","products":[{"type":"Vehicle","productYear":"2023","productMake":"GENESIS","productModel":"GV80","manufacturer":"Hyundai Motor America"}]}]}