{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11758271,"manufacturer":"Hyundai Motor America","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"01/26/2024","dateComplaintFiled":"08/20/2026","vin":"5NPD84LF4LH","components":"POWER TRAIN","summary":"My 2020 Hyundai Elantra SEL experienced a total transmission/IVT failure at 81,185 miles. I paid $4,804.14 out of pocket to have the vehicle repaired at a certified Hyundai dealership, Dick Smith Hyundai Genesis of Greenville, now known as Hyundai of Greenville. The transmission was replaced with a new replacement unit.  The replacement transmission has now suffered a second total failure at 117,922 miles, meaning the vehicle has experienced two total transmission failures before reaching 120,000 miles.  The repeated failure of the IVT system is extremely concerning, particularly because the first replacement was performed by an authorized Hyundai dealership and the replacement unit failed after approximately 36,700 miles.  I am requesting that this repeated transmission failure be documented and investigated. I also believe Hyundai should review the vehicle’s transmission history and consider the possibility of a systemic defect or premature failure involving the IVT system.  I have already contacted Hyundai Customer Care regarding a Prior Repair Goodwill Reimbursement request for the $4,804.14 I previously paid out of pocket. Hyundai Customer Care case #43147944 was denied based on the vehicle being outside the factory warranty, although Hyundai directed me to the dealership for possible goodwill consideration.  I am requesting full retroactive reimbursement of the $4,804.14 I paid for the first transmission replacement. I can provide the original repair invoice, service records, diagnosis, and documentation of the subsequent transmission failure upon request.","products":[{"type":"Vehicle","productYear":"2020","productMake":"HYUNDAI","productModel":"ELANTRA","manufacturer":"Hyundai Motor America"}]}]}