{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11758365,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/10/2026","dateComplaintFiled":"08/20/2026","vin":"2FMPK3J9XKB","components":"ENGINE","summary":"My vehicle is experiencing transmission shuddering, and after taking it to an authorized Ford dealership for diagnosis.  I was told that there is a problem involving the torque converter. I was initially quoted approximately $7,000 for the torque-converter repair and was subsequently advised that the dealership would recommend replacing the entire transmission at an estimated cost of approximately $11,200.  There has been a recall, but my vehicle doesn't qualify.  I initially reported a problem in May 2022 and they couldn't find anything wrong at that time.  There are currently two Technical Service Bulletins that affect my vehicle.  They are Ford TSB 21-2389 – 8F35 Transmission Shudder/Buck/Jerk and Ford TSB 26-2341 – Torque Converter Shudder (issued July 22, 2026).  My vehicle has approximately 79,000 miles on it, this shouldn't happen with a car with this low of miles and this many issues with recalls and TSBs.  I have been met with continual road blocks from Ford.","products":[{"type":"Vehicle","productYear":"2019","productMake":"FORD","productModel":"EDGE","manufacturer":"Ford Motor Company"}]}]}