{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11758418,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2026","dateComplaintFiled":"08/21/2026","vin":"1FM5K8GC6LG","components":"POWER TRAIN,ENGINE","summary":"While driving down a main road, the speed limit changed from 40 to 55 mph. When the gas pedal was pushed, the car violently jerked, did not speed up, and proceeded to have a grinding sound emitting from the engine. No warning lights appeared. The grinding noise continued until the vehicle was placed in neutral and back in drive. We began looking into it and found a recall for the transmission. We contacted a local dealership and were told that they would not be able to inspect or address the issue until Ford issues a remedy (projected to be 8-11 months from now). Since then, the car has experienced harsh upshifting, hesitation with acceleration, jerking, and grinding along with significant rolling when put in park and let off the brake. We contacted Ford directly with no avail. No one has had any advice to “help” with the issue until Ford decides to issue the remedy. We have essentially been told to either park it and continue to make payments on something that is of no use, or to keep driving it and go until it stops. The concern is we have two small children and can not risk engine/transmission failure while driving down the road. The safety of our children comes before anything else, and this vehicle no longer provides safety for them.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"EXPLORER","manufacturer":"Ford Motor Company"}]}]}