{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11758908,"manufacturer":"Volkswagen Group of America, Inc.","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"02/13/2026","dateComplaintFiled":"08/23/2026","vin":"3VVFR7RM1SM","components":"ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE","summary":"I brought my vehicle to the dealership because it was shifting itself into Park while I was driving. I have brought the car in four times. During the last two visits, the dealership performed a system update called **VW 47DM Collision Vehicle Software Update for Travel Assist/Emergency Assist**. Immediately after leaving the dealership following these updates, my vehicle developed additional and more serious problems. The infotainment system stops working for several minutes at a time before turning back on. The vehicle is also now displaying a \u201cFront Assist Not Available\u201d warning. In addition, the vehicle jerks violently while driving forward or accelerating, and the front end is making a grinding noise. This software update has made my vehicle worse than it was before. I have contacted Volkswagen Customer Care multiple times, but I have been denied assistance because there is reportedly no diagnostic code in the system. However, I have video evidence of these issues occurring while driving.  Volkswagen has refused to repair the vehicle or take it back despite these ongoing problems. A vehicle shifting into Park while driving, jerking during acceleration, displaying a Front Assist warning, and experiencing other system failures presents a serious safety hazard to me, my passengers, and others on the road.","products":[{"type":"Vehicle","productYear":"2025","productMake":"VOLKSWAGEN","productModel":"TIGUAN","manufacturer":"Volkswagen Group of America, Inc."}]}]}