{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11759214,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/24/2026","dateComplaintFiled":"08/24/2026","vin":"2LMPJ6K92KB","components":"POWER TRAIN","summary":"My 2019 Lincoln Nautilus (equipped with the 8F35 8-speed automatic transmission) has developed a severe, hazardous low-speed transmission shudder and hesitating vibration, primarily occurring under 35 mph. This vehicle has 85,000 miles on it. A certified dealership has diagnosed the vehicle with a failing torque converter, which is a known engineering defect heavily documented under manufacturer Technical Service Bulletin TSB 25-2154. This condition creates an immediate safety hazard. The vehicle intermittently hesitates and suffers from a sudden loss of power/acceleration when trying to accelerate from a stop or merge into low-speed traffic, risking a rear-end collision. Furthermore, the violent shuddering poses a risk of sudden powertrain lock-up or engine stalling while driving in active traffic. The manufacturer has not issued a recall despite knowing this component fails prematurely across this transmission family.","products":[{"type":"Vehicle","productYear":"2019","productMake":"LINCOLN","productModel":"NAUTILUS","manufacturer":"Ford Motor Company"}]}]}