{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11759735,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/18/2026","dateComplaintFiled":"08/26/2026","vin":"1FTEW1EG2JF","components":"POWER TRAIN,WHEELS","summary":"I own a 2018 Ford F-150 4WD with approximately 24,600 miles.  While traveling approximately 70 MPH on the highway in 2H with cruise control operating, I suddenly heard an extremely loud metal-on-metal grinding/ratcheting noise from the driver's-side front wheel area. The noise caused immediate concern about a possible front wheel or drivetrain failure. I disengaged cruise control and the grinding stopped.  Within approximately 50 miles on the same trip, the grinding occurred a second time while again traveling approximately 70 MPH in 2H without cruise engaged. Because of the severity of the noise, I pulled over on the side of the highway and inspected the vehicle. I found nothing visibly wrong and resumed driving.  The condition has since occurred two additional times while accelerating from a stop in 2H. These incidents were less severe but involved the same metal-on-metal grinding/ratcheting from the driver's-side front wheel area. I have also noticed a brief air/vacuum-type \"whoosh\" immediately before the grinding occurs.  My Ford service manager directed me to Ford TSB 24-2188, which addresses grinding/clicking/ratcheting from the front wheel area associated with partial engagement of the Integrated Wheel End (IWE). The truck is scheduled for diagnosis but has not yet been formally diagnosed.  I contacted Ford Customer Satisfaction, case CXH-090-0329-26-V5R9-P-5. Ford declined assistance due to vehicle age despite the low mileage.  I am reporting this because the condition has occurred four times, including twice unexpectedly at 70 MPH. I am concerned about the safety implications of a front wheel-end component potentially partially engaging at highway speed and believe this warrants NHTSA review.","products":[{"type":"Vehicle","productYear":"2018","productMake":"FORD","productModel":"F-150","manufacturer":"Ford Motor Company"}]}]}