{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11760148,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"07/29/2026","dateComplaintFiled":"08/27/2026","vin":"3GTUUGED5SG","components":"ELECTRICAL SYSTEM","summary":"I pulled up to a local store and parked.  Just as I was getting out I saw smoke coming from the upper seatbelt area of the rear drivers side seat inside the cab.  I jumped in back to see if there was a fire.  As I was trying to pull out the top cushions of the interior roof, trying to locate a possible fire, the rear driver-side window suddenly \"exploded\" - broke in a web pattern across the entire window.  I then broke out the center of the glass in case a fire started.  I could smell a burning scent.  The, suddenly the rear passenger-side window exploded in the same web pattern across that entire window.  When my wife arrived to pick me up she could also smell the scent of burning wire.  After researching the internet for this issue, we found out that this is a known issue.  We discovered at least 6 websites describing this exact issue - one being a GM Customer Satisfaction Program #N192265660 dated January 2020.  Apparently the component that has been determined to have failed is the rear window defrost (particularly in models with an electronic sliding rear center window) overheats and causes the smoke and the window breakage. After our truck being at the dealership for approximately 1 month while GMAC supposedly researched the issue, we received word today verbally (Aug 27, 2026) that they declare this issue is not a manufacturer's defect, and they will not cover the repairs.  We have requested written confirmation and haven't yet received it.  Not only do we currently have the original warranty on this vehicle, we also purchased the extended warranty for the vehicle.  The vehicle was inspected by the dealership from which we purchased the vehicle and they stated they couldn't find any issue that would create the damages that the vehicle incurred.  Prior to the incident there were no warning lamps or symptoms of any problem.","products":[{"type":"Vehicle","productYear":"2025","productMake":"GMC","productModel":"SIERRA 1500","manufacturer":"General Motors, LLC"}]}]}