{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11760265,"manufacturer":"Ford Motor Company","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/14/2026","dateComplaintFiled":"08/28/2026","vin":"1FTER4EH2LL","components":"POWER TRAIN","summary":"While driving my 2020 Ford Ranger, the transmission has repeatedly exhibited unexpected and unintended gear changes, including sudden downshifts or gear changes without driver input, hesitation, and abrupt loss of power during acceleration. These problems have occurred during highway merging, pulling into traffic, and city driving. On 08/14/2026, while accelerating to pull into traffic, the vehicle suddenly lost power, creating a hazardous situation as vehicles approached from behind. I have also experienced instances in which the transmission unexpectedly shifted or hesitated without warning, causing the vehicle to lurch or slow unpredictably in traffic. This condition creates a serious safety hazard because an unexpected loss of power or unintended gear change can prevent the vehicle from accelerating when needed, such as when merging, passing, pulling into traffic, or avoiding a collision. The unpredictable behavior increases the risk of a crash and endangers both the driver and surrounding motorists. The vehicle was taken to Crossroads Ford of Indian Trail on 08/14/2026, where it was diagnosed with a failed or failing 10R80 automatic transmission. At the time, the vehicle had approximately 57,500 miles and was approximately 5 years and 7 months old, which is 7 months beyond the manufacturer's bumper-to-bumper warranty. I have maintained the vehicle according to Ford's recommended service schedule throughout my ownership. I am aware that Ford has issued prior service bulletins and customer satisfaction programs related to 10R80 transmission issues, including TSB 18-2274, 20-2339, 22-2139, 23-2250, and 24-2254, although I have not confirmed whether any of them directly apply to this VIN. I am filing this complaint because the symptoms I experienced—unexpected gear changes, hesitation, lurching, and sudden loss of power—present an immediate safety risk to me, my passengers, and other drivers on the road.","products":[{"type":"Vehicle","productYear":"2020","productMake":"FORD","productModel":"RANGER","manufacturer":"Ford Motor Company"}]}]}