{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11760357,"manufacturer":"General Motors, LLC","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"08/28/2026","dateComplaintFiled":"08/28/2026","vin":"1GYKNCRS9NZ","components":"POWER TRAIN","summary":"Since I purchased my 2022 Cadillac XT5 which was on 5-9-26, I have had issues with the performance of the transmission. Every time I slow down, the car down shifts very abruptly and roughly until the car comes to a complete stop. I also experience rough gear shifts when accelerating as well. This vehicle should have a smooth transition through gears not harsh and rough especially in a luxury vehicle. In addition to this being annoying, it is also a safety hazard as you lose control when it happens. A service bulletin was posted by the manufacturer acknowledging these flaws but are not going to do anything to address the issue (see attached file). I know that this is not normal as I have never experienced it with any of the cars I have owned in the past. The vehicle has been inspected by a Cadillac dealership and a Chevy (GM) dealership but they were unable to fix it due to the manufacturer bulletin. Note that a software update and transmission fluid exchange was done but did not help the jerky, clunky ride. Please also note that I have read many reviews from customers who have reported issues about the transmission as well. I don't understand how General Motors can produce these vehicles with such design flaws. It doesn't make sense especially when it affects a Cadillac which has always been a smooth ride with a smooth transmission. I would appreciate some compensation for all that I have experienced with this vehicle. It's not right.","products":[{"type":"Vehicle","productYear":"2022","productMake":"CADILLAC","productModel":"XT5","manufacturer":"General Motors, LLC"}]}]}