{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11760367,"manufacturer":"Chrysler (FCA US, LLC)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"06/29/2026","dateComplaintFiled":"08/28/2026","vin":"2C4RC1L77MR","components":"ENGINE","summary":"I am writing about a mechanical failure on my 2021 Chrysler Pacifica Hybrid. Recently, I took my vehicle in for 2 recalls associated with this model.  Recall #: 66B, pertaining to the rearview camera & 52D, which corresponds to the high voltage battery.  Recall #: 52D could not be completed at the certified Chrysler dealership due to the failure of the Electric Coolant Heater, throwing diagnostic trouble code, (P0E15-00).  Due to my vehicle being past its warranty period, at the time of service, by 9,190 miles, I had to pay $1356.70 for the Electric Coolant Heater to be replaced, before my No-charge Recall #52D could be completed.  While my vehicle is technically past its warranty period by 10,387 miles], I am reaching out because this specific component, the Electric Coolant Heater, is a well-documented failure point across the Pacifica Hybrid community. The breakdown of this heater directly impacts the vehicle's cabin climate control and the proper thermal management of the hybrid battery system, creating a significant inconvenience and safety concern during cold weather. Section 6 of the NHTSA 26V362 manufacturer filing states that the required remedy includes a software flash to track the battery pack's thermal performance. Because the high-voltage coolant heater core regulates that thermal loop, it is functionally impossible to safely execute the software parameter updates while the module is malfunctioning or failing the dealership's \"soak test\".","products":[{"type":"Vehicle","productYear":"2021","productMake":"CHRYSLER","productModel":"PACIFICA","manufacturer":"Chrysler (FCA US, LLC)"}]}]}