{"count":1,"message":"Results returned successfully","results":[{"odiNumber":11760637,"manufacturer":"Honda (American Honda Motor Co.)","crash":false,"fire":false,"numberOfInjuries":0,"numberOfDeaths":0,"dateOfIncident":"12/13/2024","dateComplaintFiled":"08/29/2026","vin":"2HGFE2F50RH","components":"STEERING,UNKNOWN OR OTHER","summary":"I am filing this complaint regarding an unresolved steering issue involving my vehicle and the handling of NHTSA Recall 24V-744.  My vehicle was subject to Recall 24V-744, which involved a steering-related safety issue. I brought the vehicle to the dealer for the recall repair. The dealer applied grease as part of the recall service and represented that the issue had been addressed.  However, the steering problem did not go away. I subsequently returned to the dealer because I was still experiencing the same steering issue. Instead of treating the continuing problem as related to the recall repair, the dealer charged me a diagnostic fee and is refusing to cover the cost of the steering rack.  I am concerned because the vehicle continues to have a steering-related problem after the recall repair was performed. The fact that the dealer’s initial recall repair did not resolve the issue raises concerns about whether the recall condition was properly diagnosed or repaired, or whether a related component has failed as a result of the same underlying problem.  I do not believe I should be responsible for paying a diagnostic fee or the cost of a steering rack if the problem is related to the recalled steering condition or the attempted recall repair. I am requesting that NHTSA investigate whether the dealer properly performed the recall repair, whether the continuing steering problem is related to Recall 24V-744, and whether additional corrective action is necessary.  I am particularly concerned about the safety implications of continuing to operate a vehicle with an unresolved steering problem. I would like the manufacturer/dealer to properly diagnose and correct the underlying steering issue and address the costs I have incurred as a result of the unsuccessful recall repair.   Even the mechanic said that it was a internal steering issue. Please see reported attached.","products":[{"type":"Vehicle","productYear":"2024","productMake":"HONDA","productModel":"CIVIC","manufacturer":"Honda (American Honda Motor Co.)"}]}]}